Case Studies

We have over 30 years of experience building control room solutions, command centers and 911 dispatch centers throughout North America.

Renewing a 911 emergency center with future-proof dispatch consoles – Case Study

About the client “There are 1000 calls a day in the Emergency Center.” -Yves Latreille, Operational Unit Leader at the Gatineau 911...

Kent State University Dispatch Center Modernization: A Case Study

“The dispatchers are loving the new setup in the room. The desks are performing wonderfully. Thank you so much again for your help...

Remodelling a communications center with comfortable control room furniture - A Case Study

About the client: Our client is a provincial agency with the mission of contributing to the local economy and quality of life by...

Transforming Dispatch Operations: Modern Control Room Furniture for A Law Enforcement Facility

Our client's top priority was to have a communication center with a console layout designed to optimize noise reduction.

Designing an ergonomic trading room

We designed an ergonomic trading room for our client's in-house financial team.

Designing and building a modern Technology laboratory for software and hardware innovations

About the client, an innovator in the transportation industry Our client is at the forefront of innovation in the tech sector, focusing...

MECCA 911's state of the art control room: A Case Study on ergonomic design and technology integration

"Derek and the rest of his crew have been a pleasure to work with through the entire process." - Bradley Wilson, Assistant 911 -...

Designing An Efficient and Effective 911 Control Room: A Case Study

About the client, a police organization: Our client is a police organization that was looking to build a new 911 control center....

Revolutionizing the OPP Command Center with State-of-the-Art Control Room Furniture

See how we built a unified communications center tailored for law enforcement agencies like the Ontario Provincial Police.

Efficient Design and Manufacturing: Control Room Furniture for 911 Communications Centre

"I can only describe the experience working with Sustema, and my representative Derek Dugas, as outstanding. Every question was answered....

How We Designed a Cutting-Edge Tech Lab for a College: A Client Case Study

Our client was determined to bring its technology lab into the 21st century, requiring a comprehensive upgrade of its IT department.

Brockhouse Cooper Trading Room, Montreal - A retrospective

About the client: An international advisory firm Brockhouse & Cooper International Inc. is a large advisory firm based in Montreal,...

911 Call Center, Quebec City - A restrospective

About our client: Quebec City's Police Department The Quebec City Police Department is the second-largest municipal police force in the...

Modernizing a 911 backup communications center

About our client, an internationally recognized police organization. A police organization that employs more than 1,600 sworn officers...

Modernizing the control center of a convention center with more than 1 million visitors

Presently, the GWCC stands adorned with an avant-garde dispatch control center that operates seamlessly, propelled by the durability of our

Empowering a city with a control room: a Case Study

About the client, an energy company. The client is an energy company that monitors power transportation to ensure the grid is always...

Heavy-duty furniture designed for a mining operational center - A Case Study

About the client - a major mining company With a legacy spanning over six decades and a formidable workforce of more than 8,300...

Custom Engineering Workstations - Case Study of state-of-the-art tech benches

About the client: With over 30 years of innovation and a global presence, our client is redefining the cathodic protection and pipeline...

Designing a State-of-the-Art Tech Bench for Computer Assembly: A Case Study

About the client A large insurance and wealth management group in Canada with operations in the United States needed a new center for...

Our designs take flight - Airbus customer response center

We designed & manufactured Bombardier's Customer Response Center to provide 24/7 support their fleet of aircrafts.

Design

25 years of experience designing innovative work environments.

In-house design team*

Manufacturing

Custom-made 24/7 command & dispatch consoles, data centers, technology tables and more.

Installation

100% turnkey projects: design, manufacturing, delivery, warranty, and installation.

Case Studies

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