About the Client
Our client is a police regional service that covers a population of over 800,000. As leaders in community safety, they work with all members of the community to proactively address future challenges in their jurisdiction.
About the Project
The goal was to upgrade their control room furniture with modern dispatch consoles that complied with their strict requirements, including:
Heavy-duty technical furniture, purpose-built for mission-critical environments.
Respondents with at least 20 years of experience in heavy-duty technical furniture.
Compliance with ANSI/BIFMA x5.5-2021 Certification.
Excellent support services and servicing of the consoles.
Cable management solutions to reduce downtime.
Height-adjustable work surfaces and safety stop collision sensors.
Ergonomic finishes and Greenguard certification for work surfaces.
Storage solutions and CPU enclosures for IT equipment as well as personal storage.
About the Solution
For this project, our client chose our Focus control room console and the Transit control console. Due to its versatility, the Focus console can be used to maximize floor space in small control rooms. Thanks to its footprint, equipment can be easily stored within. Our client implemented both models of control room furniture: a large 72-inch wide Transit model meant for supervisors and a more compact, 42-inch wide Focus console meant for visitors. Both consoles share the same ergonomic features, most technology integrations, and durable accessories. See the Transit and Focus consoles below, respectively.
Features of Our Dispatch Consoles:
Height: At least 38 inches for Visitor Consoles and 50 inches for Supervisor Consoles.
Cable Management: Two levels of raceway within the wall.
Thickness: 5 inches to accommodate cables.
Panel Covers: Hand removable panel covers matching the color of the surfaces.
Lifting System
Actuators: Linak DL6 actuators with a minimum lifting force of 400 pounds.
Safety: Equipped with a safety stop collision sensor on the front bottom lip of the consoles.
Keypads: Digital readout displaying error codes.
Worksurfaces
Edging: Urethane waterfall edging.
Certification: Greenguard certified.
Substructure: Metal surface substructure allowing cables to pass through.
Bookshelf Return Units
Configuration: Two drawers on the bottom two rows and an open slot on the top row.
Width: Between 36 inches and 42 inches.
Color: Matching the consoles.
Retractable Power Monuments
Retractable: Monument units retract into the surface when not in use.
Socket Inserts: Interchangeable socket inserts for four slots: Standard 110-volt socket, USB Power, USB-C Power, and HDMI.
About the Results
After installing Sustema’s dispatch consoles, our client transformed their aging control room setup into a modern 911 dispatch center capable of live monitoring of operations such as raids, warrant searches, and coordinated air surveillance. The Transit consoles are operated by supervisors who can manage these complex operations efficiently, while the Focus consoles provide visitors with a compact and ergonomic workspace.
Get Started with Your Control Room Upgrade!
Are you looking to upgrade your control room with state-of-the-art dispatch consoles? Contact us today to learn how we can help you plan and implement a new control room setup that meets your specific needs. Our team of experts is ready to assist you in creating a functional, efficient, and modern control room environment. Reach out to us now to get started!
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