When designing control rooms, the shape and layout of control consoles play a crucial role in ensuring efficiency, ergonomics, and ease of use. Two popular shapes for control consoles are linear and cockpit. Each shape offers unique advantages and can be implemented with multiple configurations for floor layouts. Let's dive into these shapes and their potential layouts.
Linear Control Consoles
Linear control consoles offer versatility when planning a new control room. They are typically arranged in a straight line, making them ideal for environments where operators need to monitor multiple screens or systems simultaneously. Suitable for control rooms such as 911 dispatch centers and air traffic command centers, as shown in the images below.
The linear shape allows for easy reconfiguration, making it a popular choice for control rooms with plans for expansion. Thanks to its minimal footprint this type of console maximizes the efficiency of the available real estate in any center.
Since it can be equipped with a space-saving wall system. This type of console features two worksurfaces to effortlestly accomodate up to 8 monitors across 2 levels. This results in more streamlined 911 dispatch centers.
Cockpit Control Consoles
Cockpit control consoles, on the other hand, are designed to wrap around the operator, creating an immersive and focused workspace.
This shape is particularly beneficial in environments where quick access to controls and a high degree of situational awareness are required. By implementing dual worksurfaces it can accommodate up to 10 monitors. The ergonomic design reduces the need for operators to move around, enhancing comfort and efficiency.
Additionally, it offers the convenience of two CPU storage enclosures, plus an additional large storage space, enhancing its adaptability to accommodate a wealth of IT equipment and easy access to it.
Even though these configurations excel at different aspects, many modern control rooms use a combination of both. For example, a center might use a cluster of linear consoles for its group of call talkers and another group of cockpit consoles for the telecomunicators and supervisors.
Layout Configurations
Control consoles can be set up in various layouts to optimize space and functionality. Here are some common configurations:
Close Pod
In a close pod layout, 4 consoles are arranged in a compact square, with the operators facing outwards. With this layout each console serves as a corner for the arrangement. This setup is ideal for small control rooms or areas where space is limited. The close proximity of consoles allows for seamless communication and collaboration among operators, but it also provides each workstation with their distinct space.
Open Pod
An open pod layout features consoles arranged in an open, accessible manner. This configuration promotes a collaborative environment, making it easier for operators to interact and share information. Open pods are suitable for larger control rooms where multiple operators need to work together and are often grouped based on their tasks. For example, a 911 dispatch center might use this configuration to place dispatchers and call takers from one jurisdiction together, so that it is easy to work together.
Open Pod T Configuration
The open pod T configuration arranges consoles in a T-shape. It functions in a similar way to the open pod configuration by assigning employees by teams or departments, with designated areas for each group. This layout can be used when there is not enough space to put 4 console together, but it is still required that the operators available are close to each other.
Back-to-Back
In a back-to-back layout, consoles are placed facing away from each other, creating two distinct workspaces. This configuration is useful in environments where operators need to focus on their tasks without distractions. It also maximizes the use of available space by accommodating more consoles in a given area. This arrangement is prefered by centers with a large staff such as a customer response center, where a semi-open space for collaboration is needed.
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At Sustema, our consoles are designed with a firm understanding of the rigorous conditions that operators face in the control room environment. Please let us know if you have any questions regarding our product and services by contacting us at 1-800-455-8450 or by email at info@sustema.com.
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